Oi vey this is a loaded one.
There is so much more to doctor’s appointments than just the visit and it can be done well, or not so much. I always ask for the doctor’s note and I know which offices will send it and which will require a follow up phone call. I personally think that specialists should automatically send them out. We, as parents or patients, are the ones going to all the different doctors and it’s easiest when we have what we need to communicate. I almost fainted recently when we went to a new doc who not only sent out his note without being asked, but did it within the week. Be still my heart.
Then there are the referrals. We’ve had two different primary care offices and the first was a lot of work for me. It can be frustrating that someone is getting paid to do something and I still need to help make it happen. Now when I call and things have already been handled, well, I sing a little bit of the Hallelujah chorus.
Then there was our recent fiasco. It was both frustrating and successful. Aidan’s notes were meant to go from Doc A to Doc B. After seven weeks of hearing nothing, I called. No return call. Two weeks later I called again just for a status update. When a human finally called back, she stated that both times I called they resent the notes. Actually, I wouldn’t have called if I had been informed that the notes had been sent in the first place. Not only that, but in speaking to someone I found out the wrong message was being communicated. I have no problem with people making mistakes, especially when they’re that far removed from my child’s care. However, some personal communication goes a long way.